Registering your phone number to the SMS Service

Registration instructions

Register your number separately for the service if

• your telephone connection is private or prepaid
• your telephone connection is registered to a non-home address (e.g. work phone or summer cottage)
• you have forbidden your operator from giving out your number/address
• you have not previously reported your number to Haminan Vesi

Ordering a PIN code

1. Enter your name and phone number (in the format 0401234567) and/or email address in the fields.
2. Click the Send PIN code button. You will soon receive a four-digit PIN code via text message and/or email.
3. Enter the PIN code you received in the field provided.
4. Click the OK button.

Adding a street address

1. Enter the postal code, then the street name and house number in the separate fields. Note: the fields are auto-filled, please wait a moment while entering the information!
2. Check the address information you entered and click the Continue button to confirm the registration of your address information.
3. You are now ready and will receive a message in the way you selected in the future if there is a fault or malfunction at the address you entered. You can close the tab/browser.

You can also register more than one address, for example a summer cottage or the address of a close relative. Maintenance companies, property managers and other companies can order disturbance reports from the address of the property they manage. Please make sure that the address is within area of ​​operation of Haminan Vesi .

Keep your contact information up to date

If your address and phone number change, you can always update your information by logging in again. Order a new PIN code when you want to edit or delete your information.

Data protection

We do not use the numbers stored in the system for anything other than reporting faults or contacting you in the event of a sudden suspected leak in a property or a threat of water cut-off due to unpaid water bills. The numbers are not sold or given away and they remain stored on a password-protected server that is only accessible to people using the SMS system.

Note: the municipal operator never asks for payment information or sends invoices to its customers via SMS.